If the student loan is actually sourced, you will not manage to choose the servicer. As an alternative, you are married which have a servicer through the lender and you to servicer will play the role of the brand new liaison ranging from you and the lending company. High Lakes properties one another government and private figuratively speaking and work that have six,100 colleges and you can universities. The firm and additionally work individually into the DOE.
What to expect If Paired with Great Ponds
Great Lakes provides borrowers with an outstanding customer service experience by way of their established payment options and emphasis on customer service and satisfaction. The goal of Great Lakes is to create and click here to find out more ensure a successful pathway to repayment for their clients. Great Lakes not only oversees and manages the loans, but they also help educate borrowers by offering a myriad of online financial tools.
Additionally, Great Lakes offers customer support via social media. Those who have questions about student loans or are simply looking for general information can ask questions on the Great Lakes Twitter or Facebook pages. However, be sure to only discuss sensitive or account-specific questions via a secure message or telephone call.
Great Lakes along with helps make the real percentage techniques effortless through providing a keen autopay solution, having text message alerts to help borrowers remember to shell out promptly. Great Lakes may also work with consumers to reduce costs by allowing payment bundle transform or pausing payments in times out of economic adversity just in case you qualify. Continue reading “Ought i Like High Ponds due to the fact an excellent Servicer?”